Zendesk ImplementationRemote Team ManagementBusiness Analysis and process mappingFront end design of order management screensDesign and implementation of wholesale programDesign of customer care strategyDesign of external help centreCreation of help centre documentationJob design and Recruitment of remote CS agentsAgent scheduling and shift management providing 24×7 cover Supplier management Recruitment Fairwork compliance Onboarding and inductionCreation of complete … Continue reading Clients I have worked with